The goal of sending LinkedIn follow-up messages is to get a reply from the recipient. Once the reply is received, you want to send a customized message based on the response. We-Connect, therefore, stops the automated message sequence once it detects a reply allowing you to respond manually.
However, there are situations when a reply does not indicate the intent of the recipient. In other words, the response cannot be interpreted as a "Yes," "No," or a "question." Responses like "Thumbs Up" or a "Smiley face" leave the sender guessing if the recipient is interested in the offer or not.
People sometimes also use LinkedIn's "smart replies" that suggest three replies relevant to your conversation. LinkedIn's algorithms, based on machine learning, recommend typical responses for you to send on the spot. This feature of LinkedIn is a great time saver but sometimes gets used carelessly.
In all the situations when you get an unclear response, you now have the option to resume the sequence in we-connect.
Here is how:
- Click the campaign name from the campaign manager.
- Click the replies button.
- Select the message you want to resume the sequence and click "resume sequence."